This Privacy Policy explains how we collect, use, disclose, and protect information in connection with your use of the Fortunepia website, applications, and related services (collectively, the “Service”).
By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, you must discontinue use of the Service.
1. Scope and Relationship to the Terms of Service
This Privacy Policy explains how we collect, use, disclose, and protect information in connection with your use of the Fortunepia website, applications, and related services (collectively, the “Service”).
- Access or use the Service
- Create or use a Fortunepia account
- Request astrology-based content (e.g., readings, reports)
- Interact with our AI chat or AI Voice Interaction
- Communicate with us (e.g., via email, support)
This Privacy Policy should be read together with our Terms of Service, which describes the nature of the Service (entertainment and self-reflection) and other important conditions of use.
2. Information We Collect
We may collect the following types of information.
2.1 Account Information
When you create an account, we typically collect:
- Email address
- Password (stored in hashed form)
We do not require your real name or your phone number to create an account. You may choose to provide a display name or nickname if such a feature exists.
2.2 Astrology-Related Information (Birth Data)
To generate certain astrology-based content (e.g., personalized readings or reports), we may ask you to provide birth data, such as:
- Date of birth
- Time of birth
- Place of birth (e.g., city and country)
Key points:
- Providing birth data is voluntary, but certain features may not work without it.
- Birth data is used primarily to generate the specific astrology content that you request (e.g., a report or reading).
- Depending on your use and in-Service settings, we may:
- Store birth data linked to your account so you do not need to re-enter it each time
- Use it only to generate a given reading and then retain it in a limited way (for example, in logs or as part of your content history)
Details about how long we keep this information and how you can request deletion are described in Section 7 (Data Retention) and Section 9 (Your Rights and Choices).
2.3 Content You Choose to Share
When you use the Service, you may provide:
- Text messages and prompts in chat
- Audio input in AI Voice Interaction, which is converted to text
- Background information about your life, personal concerns, or interactions with others (such as descriptions you choose to share)
- Free-form responses in forms, surveys, or feedback
This information may sometimes include personal or sensitive data that you voluntarily choose to provide. We encourage you not to share more personal information than is reasonably necessary for your use of the Service.
2.4 Technical and Usage Information
We may automatically collect:
- Device information (type of device, operating system, app version, language settings)
- Log data (IP address, browser type, access dates and times, referring URLs)
- Usage information (features you use, pages you view, actions in the app, session duration, error logs, performance data)
We use this information to operate, secure, and improve the Service.
2.5 Payment and Transaction Information
When you make a purchase (e.g., Balance, paid reports), payment is processed by third-party payment processors or app stores (e.g., card networks, Google Play, Apple App Store). We may receive limited information related to the transaction, such as:
- Payment status and method type (e.g., card, app store billing)
- Transaction amount, currency, date and time
- An anonymized or tokenized payment identifier
We do not store full card numbers or bank account details on our own servers. These are handled by our payment providers.
2.6 Cookies and Similar Technologies
We may use cookies, web beacons, SDKs, and similar technologies to:
- Remember your preferences and settings
- Maintain your login session
- Improve and personalize the Service
You can manage cookies through your browser or device settings. Some features of the Service may not function properly if cookies are disabled.
2.7 Communications and Marketing
If you contact us or subscribe to receive updates, we may collect:
- Your email address
- The content of your messages or inquiries
- Your marketing preferences (e.g., opt-in to newsletters or promotions)
You can opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us. Even if you opt out of marketing, we may still send you non-promotional messages related to your account or transactions.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and operating the Service
- Creating and managing your account
- Processing your requests (e.g., readings, reports)
- Enabling AI chat and AI Voice Interaction
- Providing customer support and responding to inquiries
- Astrology-based analysis and content
- Using birth data (when provided) to calculate charts and generate astrology-based content
- Tailoring readings and reports to your inputs and preferences
- Improving and developing the Service
- Analyzing usage patterns, performance, and errors
- Testing and improving features and AI models
- Conducting research and analytics (in aggregated or pseudonymized form where possible)
- Security and fraud prevention
- Monitoring for suspicious activity, abuse, or violations of our Terms of Service
- Protecting the Service and our users from spam, fraud, and unauthorized access
- Legal compliance
- Complying with applicable laws and regulations
- Responding to lawful requests from authorities
- Enforcing our Terms of Service and other policies
- Sending you announcements, updates, and promotional communications, where permitted by law and your preferences
- Personalizing some content, recommendations, or offers
Where required by law, we will obtain your consent before using your personal information for certain purposes (e.g., marketing communications, certain types of cookies, or processing sensitive data).
4. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:
- Contract (Article 6(1)(b) GDPR)
- To provide the Service you request, including account creation, AI chat, AI Voice Interaction, and generating astrology content
- Legitimate Interests (Article 6(1)(f) GDPR)
- To maintain and improve the Service, ensure security, prevent fraud, and develop new features, where our interests are not overridden by your rights and interests
- Consent (Article 6(1)(a) GDPR)
- For certain optional features, marketing communications, or specific processing activities (e.g., certain cookies, or using particular types of data for analytics). You can withdraw your consent at any time
- Legal Obligations (Article 6(1)(c) GDPR)
- To comply with legal or regulatory requirements, such as recordkeeping, tax laws, or responding to lawful requests from authorities
5. How We Share Your Information
We do not sell your personal information for money. We may share information in the following situations:
- Service Providers (Processors)
- Cloud hosting providers
- Payment processors and app stores
- Voice and audio infrastructure providers (for STT/TTS)
- Analytics and logging providers
- Email and communication service providers
We may share information with trusted third-party service providers who help us operate the Service, such as:
These providers are contractually required to process your information only on our behalf and for the purposes we specify.
- Affiliates and Group Companies
- Legal and Safety Reasons
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect the rights, property, or safety of our users, the public, or us
- Enforce our Terms of Service, including investigating potential violations
- Business Transfers
- Aggregated or De-Identified Data
We may share information with our affiliates or subsidiaries, where necessary, for operational or administrative purposes, subject to this Privacy Policy.
We may disclose information if we believe in good faith that it is necessary to:
If we are involved in a merger, acquisition, asset sale, restructuring, or similar transaction, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections
We may share aggregated or de-identified data that does not reasonably identify you, for purposes such as analytics, research, or marketing
6. International Data Transfers
We may process your information in the Republic of Korea and in other countries.
If you are located outside of Korea, your information may be transferred to and processed in countries that may not have the same data protection laws as your home country. When we transfer personal data from the EEA/UK or other regions with specific data transfer requirements, we will use appropriate safeguards (such as standard contractual clauses) where required by law.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law. In general:
- Account Information (email, password hash)
- Kept for as long as your account is active
- If you request account deletion, we will delete or anonymize this information, subject to legal obligations
- Birth Data and Astrology-Related Information
- Used to generate the readings you request
- We may store this information linked to your account to make future readings easier, depending on how you use the Service and your settings
- You may request deletion or correction of your birth data at any time (see Section 9)
- We may also retain limited records (e.g., in logs or in de-identified form) for security, analytics, and legal compliance
- Content You Share (messages, audio transcripts)
- Retained as necessary to operate the Service, maintain your history (if applicable), and improve service quality
- We may anonymize or aggregate older data for long-term analytics and model improvement
- Payment and Transaction Information
- Retained in accordance with tax and accounting laws, typically for a legally required period
- Logs and Technical Data
- Retained for a limited period, as needed for security, troubleshooting, and analytics
When information is no longer needed, we will delete it or anonymize it in a manner designed to prevent re-identification.
8. Children’s Privacy
The Service is not designed for children under 13, and we do not knowingly collect personal information from children under 13.
- If you are under 13, you must not use the Service or provide any personal information to us
- If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information as soon as reasonably possible
- If you are a parent or guardian and believe that your child has provided personal information through the Service, please contact us at support@fortunepia.com
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information.
9.1 General Rights
You may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete certain information, including your account
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Receive a copy of your data in a portable format (where applicable)
To exercise these rights, please contact us at support@fortunepia.com. We may need to verify your identity before responding to your request.
9.2 EEA/UK Residents
If you are in the EEA or UK, you also have the right to:
- Lodge a complaint with your local data protection authority if you believe we have violated applicable data protection laws
9.3 California Residents (CCPA/CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including:
- The right to know what categories of personal information we collect and how we use them
- The right to access specific pieces of personal information
- The right to delete certain personal information
- The right to correct inaccurate personal information
- The right to opt out of the “sale” or “sharing” of personal information (as those terms are defined under California law)
- The right not to be discriminated against for exercising these rights
We do not sell your personal information for money. However, certain uses of cookies or analytics tools may be considered a “sale” or “sharing” of personal information under California law. Where required, we will provide you with options to opt out of such activities.
To exercise your California privacy rights, please contact us at support@fortunepia.com
10. Security
We use reasonable technical and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures may include:
- Encryption in transit (e.g., HTTPS)
- Access controls and authentication
- Regular monitoring and logging
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the “Last Updated” date at the top of this policy; and/or
- Notify you through the Service or by email
Your continued use of the Service after any changes become effective constitutes your acceptance of the updated Privacy Policy. If you do not agree to the changes, you must stop using the Service and may request deletion of your account.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Company Name: UAROUND CO., LTD.
- Address: 3F, 21, Hakdong-ro 34-gil, Gangnam-gu, Seoul, Republic of Korea
- Email: support@fortunepia.com